Austin Service Area
Austin's Own Appliance Repair. Done Right.
In a city that never stops, a broken appliance is more than a hassle—it’s a full-stop on your entire day. Whether it’s a refrigerator that quit in the middle of a heatwave or a washer that gave up before a weekend at Zilker, the disruption is real. That’s where NEU Appliance Repair steps in. We’re not just in Austin; we’re from Austin. Since 2015, we’ve been the city’s trusted source for getting household machines back online with speed and skill.
Forget the faceless franchises and the four-hour arrival windows that consume your day. We built our business to be the remarkable choice—a local crew that delivers a story you’ll actually want to share.

The NEU Difference: A Genuinely Austin Story
In a city full of options, being different matters. Here’s why your neighbors, from the bungalows of Barton Hills to the modern homes in Mueller, choose NEU.
- Service That Respects Your Time: We know Austin traffic is its own beast. You don’t have time to wait. Our promise is simple: we show up ready. Our technicians arrive with the parts and expertise to diagnose and complete the job, often in one single visit. We navigate the city with purpose so you can get back to your life.
- Straight Answers in a Complicated World: The big question: repair it or replace it? We give you the straight truth. As the service division of NEU Appliance Outlet, we have an unmatched understanding of appliance value and longevity. We’ll lay out the facts, giving you a clear, honest assessment so you can make a choice that’s right for your home and your wallet. No double-talk, just sound advice.
- The NEU Shield: Our Ironclad Promise: Every repair we complete is backed by our commitment to lasting quality. We’re not interested in temporary fixes. We deliver durable solutions that keep your appliances humming long after we’ve packed up our tools. It’s our pledge of confidence.
- Truly Local, Through and Through: Our showroom isn’t on some corporate campus—it’s right here on N Loop Blvd E. We are central to the city we serve, staffed by locals who understand the unique character of Austin’s homes and the people who live in them.
Expert Repair for Every Corner of Austin
No matter where you are in ATX, our skilled crew is ready to roll. We’re the masters of the machines that power your Austin lifestyle.
- Refrigerator & Freezer Repair: From a high-rise condo downtown to a family home in Tarrytown, a working fridge is non-negotiable. We get it fixed, fast.
- Washer & Dryer Repair: Don’t let a mountain of laundry ruin your plans. We’ll get your washer spinning and your dryer heating so you can get back to your routine.
- Dishwasher Repair: We’ll solve the leaks, noises, and poor cleaning that make your dishwasher a source of frustration.
- Stoves, Ovens & Ranges: Your kitchen is the heart of your home. We ensure it stays that way by keeping your cooking appliances in peak condition.
We’re In Your Neighborhood
We serve the entire Austin metro area with pride. You’ve probably seen our trucks heading to a job in:
- South Austin
- North Austin
- East Austin
- Westlake
- Hyde Park
- Allandale
- Crestview
- And everywhere in between!
Don’t let a broken appliance dictate your day. Take back your time and your peace of mind.
Call NEU Appliance Repair to schedule your service right here in Austin.
Call Or Text To Schedule Your Repair
See What Our Customers Have To Say!
Michael A Boyer2025-04-26Trustindex verifies that the original source of the review is Google. We searched a long time for New Oven Range. We visited the Large chain stores. No luck. But after searching the InterWeb, we found Nue Appiance. The Sales Woman, Ms Ashley, is very knowledgeable with everything on the Sales Floor. After viewing the Oven Range unit, we immediately decided to purchase. It also helped that the Oven Range unit has unique features. Such as front controls, so there is no need to reach across a hot stove surface. And, the inside of the Oven, is very pleasant color Blue. It closely matches the Kitchen Cabinets. We were told the other colors are also available. Thank you for your thoughtful consideration. M.A.B. & A.S.B. Addie2025-04-25Trustindex verifies that the original source of the review is Google. Love this place! Great products, service, delivery, and repairs! They always make good on their warranty. Just got a third fridge from them for another unit at our property. Mason and Jay were excellent with delivery, installation, and removal of the old fridge. Addie B2025-04-25Trustindex verifies that the original source of the review is Google. Caught between not being able to afford the cost of a new appliance and not trusting buying used, I am sooo glad I found Neu Appliance! After skimming their excellent reviews I jumped right in. Our (bought used) fridge had stopped cooling and I was so relieved to get such an awesome new scratch n dent fridge from Lee. The afternoon before delivery, one of our tenant's ranges had a rodent issue. I called Lee immediately, picked out a refurbished range, and he was able to get both appliances on the truck for delivery at the same time. And Jason and Brian were communicative about their time frame, and fast, helpful, and thorough with installation and making sure I didn't have any unanswered questions. And their delivery fee is super fair! I highly recommend these guys! wesley beard2025-04-01Trustindex verifies that the original source of the review is Google. The service I received from Elle in the parts department was excellent due to her professional skills and customer service care. She researched and found the pcb for my Samsung dryer. Thank you Elle RSmythe2025-03-28Trustindex verifies that the original source of the review is Google. Trying to find parts for an older LG dryer on the internet was a nightmare of confusing duplicate part numbers, tiny diagrams and out of stock notices. I called Neu Appliance with a question and got in touch with Elle from the parts department, who took my call after hours(!), took my information and got back to me the next day with the exact part I needed (thermal switch). It might cost a few dollars more than guessing on Amazon but the service and knowledge that it's right is worth it. Clau Hdz2025-03-28Trustindex verifies that the original source of the review is Google. Great costumer service! Susan Pease2025-03-24Trustindex verifies that the original source of the review is Google. My husband searched a lot of places to find some refrigerator bins but found this site. He ordered the bins, but they were the wrong ones (because he had the wrong part number). Elle, the service manager helped him locate the proper part numbers, but they didn't have those particular ones in stock - but she helped him get the right numbers so he could look elsewhere. Bottom line, Elle was incredibly helpful and gave wonderful customer service - which is so hard to come by now-a-days. I'd highly recommend these folks. Thanks.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more