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Your Trusted Repair Specialists
NEU Appliance Repair Your Trusted Partner for Appliance Repair in Austin


Priority Service Calls
We take pride in our punctuality and can guarantee one of our service technicians at your door within 48 hours.

Transparent Quotes
No hidden fees, black and white explanations, clear timelines, and no-nonsense service.

Quality Products
Our repair parts come with a one-year warranty, so you can continue your daily routine stress-free.

Loyalty Program
We take care of those who take care of us. We always offer a discount for returning customers.

Over 400 5 Star Reviews From Your Local Austin Neighbors!
Michael A Boyer2025-04-26Trustindex verifies that the original source of the review is Google. We searched a long time for New Oven Range. We visited the Large chain stores. No luck. But after searching the InterWeb, we found Nue Appiance. The Sales Woman, Ms Ashley, is very knowledgeable with everything on the Sales Floor. After viewing the Oven Range unit, we immediately decided to purchase. It also helped that the Oven Range unit has unique features. Such as front controls, so there is no need to reach across a hot stove surface. And, the inside of the Oven, is very pleasant color Blue. It closely matches the Kitchen Cabinets. We were told the other colors are also available. Thank you for your thoughtful consideration. M.A.B. & A.S.B. Addie2025-04-25Trustindex verifies that the original source of the review is Google. Love this place! Great products, service, delivery, and repairs! They always make good on their warranty. Just got a third fridge from them for another unit at our property. Mason and Jay were excellent with delivery, installation, and removal of the old fridge. Addie B2025-04-25Trustindex verifies that the original source of the review is Google. Caught between not being able to afford the cost of a new appliance and not trusting buying used, I am sooo glad I found Neu Appliance! After skimming their excellent reviews I jumped right in. Our (bought used) fridge had stopped cooling and I was so relieved to get such an awesome new scratch n dent fridge from Lee. The afternoon before delivery, one of our tenant's ranges had a rodent issue. I called Lee immediately, picked out a refurbished range, and he was able to get both appliances on the truck for delivery at the same time. And Jason and Brian were communicative about their time frame, and fast, helpful, and thorough with installation and making sure I didn't have any unanswered questions. And their delivery fee is super fair! I highly recommend these guys! wesley beard2025-04-01Trustindex verifies that the original source of the review is Google. The service I received from Elle in the parts department was excellent due to her professional skills and customer service care. She researched and found the pcb for my Samsung dryer. Thank you Elle RSmythe2025-03-28Trustindex verifies that the original source of the review is Google. Trying to find parts for an older LG dryer on the internet was a nightmare of confusing duplicate part numbers, tiny diagrams and out of stock notices. I called Neu Appliance with a question and got in touch with Elle from the parts department, who took my call after hours(!), took my information and got back to me the next day with the exact part I needed (thermal switch). It might cost a few dollars more than guessing on Amazon but the service and knowledge that it's right is worth it. Clau Hdz2025-03-28Trustindex verifies that the original source of the review is Google. Great costumer service! Susan Pease2025-03-24Trustindex verifies that the original source of the review is Google. My husband searched a lot of places to find some refrigerator bins but found this site. He ordered the bins, but they were the wrong ones (because he had the wrong part number). Elle, the service manager helped him locate the proper part numbers, but they didn't have those particular ones in stock - but she helped him get the right numbers so he could look elsewhere. Bottom line, Elle was incredibly helpful and gave wonderful customer service - which is so hard to come by now-a-days. I'd highly recommend these folks. Thanks.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Brands We're Proud To Service
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What We Do
No Nonsense Home Appliance Repair
Is your fridge not cooling, or is your washer refusing to spin? At NEU Appliance Repair, we specialize in all appliance repairs, bringing expert solutions to homeowners and businesses throughout Austin Texas and surrounding areas. Our skilled technicians are here to fix all home appliances, from dishwashers to dryers, ensuring your household runs smoothly without the hassle or high costs of replacements.
Based in the heart of Austin, Texas, we’re proud to serve our local community with fast, reliable, and affordable home appliance repair. Whether you’re in Georgetown, Round Rock, or within a 20-mile radius of Downtown Austin, our team delivers top-notch service backed by years of expertise and a commitment to customer satisfaction. We repair all major brands, including Whirlpool, GE, Frigidaire, and more, making us your one-stop shop for appliance repair in Austin.
Why Austin Chooses Us?
Our Unique Repair or Replace Option
We understand that a broken appliance can disrupt your routine. That’s why we offer our signature Repair or Replace option, designed to give you clear, cost-effective choices. Here’s how it works:
- Our technician visits your home and performs a thorough diagnostic test on your appliance.
- After pinpointing the issue, we provide a transparent estimate for appliance repair or the cost to replace the unit with a high-quality scratch and dent model from our inventory.
- You decide what’s best—repair your existing unit or upgrade to a discounted, like-new appliance.
This flexible approach ensures you make an informed decision that fits your budget and needs.
Why Choose NEU Appliance Repair?
- Local Expertise: Austin-based, we understand our community’s needs and offer prompt repairs within our 20-mile service area, including Georgetown and Round Rock.
- Transparent Pricing: A flat $99 service call fee covers diagnostics, with second units at $47.50. Clear repair estimates are provided upfront.
- Trusted Warranties: Enjoy a 30-day service call warranty, 90-day labor warranty (same issue), and up to a 1-year warranty on OEM parts.
- Comprehensive Repairs: From refrigerators to ranges, we handle appliance repair in Austin for all major brands and models.
- Customer-First Service: Our technicians deliver friendly, professional service, explaining issues and solutions in plain language.

Common Appliance Issues We Fix
Our team at NEU Appliance Repair tackles a wide range of problems to keep your home appliances running like new:
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Book Your Appointment Today
Don’t let a broken appliance disrupt your day. Whether you need a quick fix or a cost-effective replacement, NEU Appliance Repair is here to deliver home appliance repair in Austin with unmatched expertise. Schedule your $99 service call today and let our technicians bring your appliances back to life. With our Repair or Replace option, you’ll have the clarity and confidence to make the right choice for your home.
Contact us now to book your appointment and experience why we’re the trusted name for appliance repair in Austin!
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