Ready For A Solution?
Your Trusted Repair Specialists
Priority Service Calls
We take pride in our punctuality and can guarantee one of our service technicians at your door within 48 hours.
Transparent Quotes
No hidden fees, black and white explanations, clear timelines, and no-nonsense service.
Quality Products
Our repair parts come with a one-year warranty, so you can continue your daily routine stress-free.
Loyalty Program
We take care of those who take care of us. We always offer a discount for returning customers.
Over 400 5 Star Reviews From Your Local Austin Neighbors!
Since 2015, NEU has been on a mission to offer a genuinely better appliance repair experience. In a city that values authenticity, we knew we couldn’t be just another service company. We had to be a remarkable, local solution that people would want to talk about.
A broken appliance brings a flood of questions: Who can I trust? How long will this take? Is it even worth fixing? We built our entire process to answer those questions with confidence and clarity. Our expert team of dedicated appliance repair technicians isn’t just trained to fix machines; they’re trained to deliver peace of mind. They show up on time, speak in plain English, and provide solutions that make sense for you.
This isn’t just business for us. It’s our neighborhood. And we’re proud to have earned over 500 five-star reviews from the very people we serve every day.
Brands We're Proud To Service
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We are masters of the machines that keep your household running. Our technicians have a deep understanding of the complex systems inside today’s appliances, allowing us to pinpoint issues with precision. We believe in doing the job right the first time.
Here are some of the common appliance repair services in Austin we provide:
- Refrigerator & Freezer Repair: A warm refrigerator is an emergency. We get it. Our team quickly diagnoses issues from faulty compressors to broken ice makers and failing seals to protect your food and restore this vital kitchen hub.
- Washing Machine & Dryer Repair: Don’t let laundry pile up. Whether your washer won’t spin, your dryer won’t heat, or either one is making a racket, we have the fix. We’ll get your laundry routine back on track.
- Dishwasher Repair: From leaks on the kitchen floor to dishes that just won’t get clean, we solve dishwasher drama. We’ll restore its cleaning power and quiet operation.
- Ovens, Ranges & Stoves: An oven that won’t bake evenly or a burner that won’t ignite can disrupt your entire meal plan. Our technicians handle all types of cooking appliance issues, getting you back to making your favorite meals.
Why Austin Chooses Us?
What truly sets us apart is our philosophy. We believe you deserve to be in control. That’s why we created our signature Repair or Replace Option—a system designed for total transparency.
Here’s how it works:
- Our technician performs a full diagnostic on your appliance for a flat, upfront service fee.
- We provide you with a clear, honest quote for the repair.
- Then, we give you a second option: the cost to replace your unit with a top-quality model from our very own NEU Appliance Outlet. Because we are one of Austin’s premier appliance stores for scratch and dent appliances, we can offer incredible value on like-new machines.
- The choice is entirely yours. Repair your trusted machine or upgrade to a newer model at a fantastic price. No pressure. Just clear information so you can make the best decision for your home and budget.
This unique connection to a full retail outlet gives our expert team an unmatched perspective on appliance value, lifespan, and reliability that no other repair service can offer.
Why Austin Chooses NEU:
- Honest Pricing: A flat $99 service call for the first unit. No hidden fees, ever.
- Ironclad Warranties: We back our work with a 30-day service call warranty, a 90-day labor warranty, and up to a 1-year warranty on our parts.
- Local Experts: We’re Austin-based and proud to serve our neighbors in Georgetown, Round Rock, Pflugerville, and the entire metro area.
- We Master the Brands: Our appliance repair technicians are proficient with all major household brands.
Common Appliance Issues We Fix
Our team at NEU Appliance Repair tackles a wide range of problems to keep your home appliances running like new:
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Ready to Solve Your Appliance Problem?
Don’t let a broken appliance disrupt your life for another minute. Choose the local, trusted, and transparent solution. Let the expert team at NEU Appliance Repair show you a better way to get things fixed.
Schedule your service call today and let us bring your appliance, and your daily routine, back to life.
