Our technician arrives at your home with the tools and expertise to pinpoint the problem. We thoroughly inspect your appliance using advanced diagnostic techniques—whether it’s a scratch and dent fridge or a high-end range—to identify the root cause. From faulty motors to broken controls, we leave no stone unturned. This detailed assessment, included in your $99 service call, ensures accuracy and transparency. For Austin households, our goal is to provide home appliance repair in Austin that’s fast, reliable, and tailored to your needs, setting the stage for informed decisions.

Once the issue is diagnosed, we provide a precise, upfront estimate for appliance repair. Our technician explains the problem in plain language, detailing the repair parts needed and labor costs. Whether it’s a $50 pump replacement or a more complex fix, you’ll know exactly what to expect—no surprises. This estimate is based on industry-standard pricing and our commitment to affordability. Repairs often restore like-new performance for scratch and dent appliances at a fraction of retail cost. With NEU Appliance Repair, you control your home appliance repair in Austin.

If repair costs are high or the appliance is nearing the end of its life, we offer a replacement option with a scratch and dent model from our inventory. Our technician presents the cost of replacing your unit with a discounted, thoroughly tested appliance that performs like new. You’ll see the price upfront, often significantly less than retail, making it a budget-friendly alternative. This unique Repair or Replacement choice ensures Austin customers get the best value, whether fixing or upgrading their home appliances.

With both options—repair or replacement—laid out clearly, you decide what’s best for your home and budget. Want to fix your trusty dishwasher for a quick, affordable solution? Go for it! Would you prefer to upgrade to a scratch-and-dent fridge with modern features at a steep discount? That’s your call! Our technician provides expert advice but leaves the choice to you, ensuring you feel confident. This customer-first approach makes NEU Appliance Repair the go-to for appliance repair in Austin, empowering you every step of the way.

Once you choose, we get to work! For repairs, our technician uses high-quality repair parts, backed by a 90-day labor warranty and up to 1-year parts warranty, to restore your appliance. We deliver and install your scratch and dent unit for replacements, ensuring a seamless setup. We aim to serve Austin, Georgetown, and Round Rock for same-day or next-day service, minimizing disruption. With NEU Appliance Repair, your home appliance repair in Austin is completed with precision, leaving you with a fully functional kitchen or laundry room.